Reverse U/W provides workflow and readiness support only. It does not approve loans, determine eligibility, or replace a licensed mortgage professional.
Introduction
Reverse U/W LLC ("Reverse U/W," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.reverseuw.com, use app.reverseuw.com, or otherwise interact with our services.
By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Information we collect
We may collect information you provide directly, such as name, email address, business affiliation, account credentials, and applicant workflow data entered into the platform.
We may automatically collect technical information such as IP address, browser type, device information, pages visited, and usage data related to how you interact with our website and application.
If you contact us, we may retain the content of your communications and related contact details.
How we use information
We use information to provide, maintain, and improve the Reverse U/W platform and website.
We use information to authenticate users, support customer service, send service-related notices, and respond to inquiries.
We may use aggregated or de-identified data for analytics, security monitoring, and product improvement.
Retention and security
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information.
You may update account information within the platform where available, or contact us to submit a privacy-related request.
You may opt out of non-essential marketing communications by following unsubscribe instructions or contacting us.
Children's privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes and contact
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision.
Questions about this Privacy Policy may be sent to help@reverseuw.com. Reverse U/W LLC · Tuscaloosa, Alabama.